Excellence driven by 100 years of combined analytics experience

About us

Revolutionize Your Contact Center Experience with QORDEN

At QORDEN, we're not just about your contact center; we're about your success. Ever wondered what's really going on in your business? It's all in the conversations—the heartbeat of your brand. But here's the catch: most companies only have visibility into a mere 2% of these interactions.

That's where we come in. We're here to change the game, giving you the complete picture of every customer conversation. With our cutting-edge Generative AI technology, we'll take your frontline operations to new heights. But we don't stop there. We aim to pioneer customer experience AI like never before.

Experienced team

Our goal is to exceed our customers' expectations and provide them with an outstanding team of professionals.

Trusted company

We are a leading construction and renovation company providing a diverse range of services.

Guarantee of quality work

We have in-house construction, interior, and design teams working to provide quality work.

In-house team

We are providing a diverse range of services to the commercial, residential, and retail sectors.

Certified employes

We are a family-owned and operated business that understands the importance of quality craft.

London based

The London office specializes in the whole scale of construction and renovation solution areas.

listen • analyze • learn

Mission

Qorden AI empowers businesses with state-of-the-art multilingual speech analytics to enhance customer service.

Our mission is to refine communication efficiency and effectiveness, ensuring optimal outcomes from every customer interaction.  

FIRST IN THE UAE

We are the first AI Driven Quality Assurance software from the UAE

100+ YEARS

Qorden team has over 100 years of combined experience.

100+ yEARS

Qorden team has over 100 years of combined experience.

100+ yEARS

Qorden team has over 100 years of combined experience.

Excellent reputation with over 20 years of analytics experience

Contact

About

We are a leading speech analytics company based in UAE

Construction and renovation webflow template sample image

With 20 years of experience in construction, we know the ins and outs of the industry and can help you have a smooth experience throughout your property.

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listen • analyze • learn

VISION

Qorden AI envisions setting the global standard in customer experience management through pioneering conversational analytics.

Our technology aims to anticipate and proactively meet customer needs, revolutionizing engagement and satisfaction.

First in the uae

We are the first AI Driven Quality
Assurance software from the UAE

100+ yEARS

Qorden team has over 100 years of combined experience.

20 years on the market

Stellar Customer Service

Contact

About

We are a leading speech analytics company based in UAE

listen • analyze • learn

Our Team

Moeen Khan

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Chief Executive Officer

Asif Hayat

Chief Technology Officer

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Shahzad Amin

HR manager

Email meCall me

Mohammad Masab

Marketing Manager

Email meCall me

Abdullah IsMAIL

Marketing Manager

Email meCall me

Mohammad Masab

Marketing Manager

Email meCall me

We are The leading Speech analytics Software company providing a diverse range of services

We are The leading Speech analytics Software company providing a diverse range of services

Mission

We can help you secure your contact centers, digitally, and enjoyable to work in.

Experienced team

Our goal is to exceed our customers' expectations and provide them with an outstanding team of professionals.

Trusted company

We are the leading speech analytics  company providing a diverse range of services.

Guarantee of quality work

We have in-house development, support, and design teams working to provide quality work.

Vision

As industry leaders, we own and operate our company with a commitment to quality craftsmanship and exceptional customer service.

Latest blog posts

Tool and strategies modern teams need to help their companies grow.

Top Customer Insights Shaping Contact Centers in 2024

Discover the value of contact center customer insights, derived from analyzing multichannel interactions to understand preferences, behaviors, and satisfaction levels. Learn about emerging trends like AI integration and omnichannel support, as well as challenges and solutions for 2024. Explore how Qorden's AI-powered insights enhance efficiency and customer satisfaction.
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The High Cost of Contact Center Turnover: Understanding and Mitigating Its Impact

High turnover rates in contact centers, reaching up to 45%, pose significant challenges and financial burdens for businesses. Qorden explores the substantial costs of replacing agents, estimated by SHRM to be 50-60% of an annual salary, and the negative impact on customer satisfaction and service quality. Learn effective strategies to mitigate these issues and enhance retention, fostering a more stable and productive workforce.
Read post

How to create a Call Center Quality Assurance Checklist

Discover the importance of a call center quality assurance checklist. Learn how to create an effective QA checklist to evaluate and improve agent performance, ensuring high standards of customer service and satisfaction. This guide covers strategic steps for improving quality assurance, adhering to industry standards, and essential QA metrics for contact centers.
Read post

End Users turned experts

Experienced team

Our compliance experts are highly experienced, equipped to tackle any challenge and deliver exceptional results.

Certified employes

All our employees are certified compliance experts with the necessary knowledge and skills to excel.

Trusted company

We're a trusted and transparent compliance partner, delivering reliable results and clear communication.

In-house team

Our in-house compliance experts provide personalized service and meticulous attention to every aspect of the process.

Guarantee of quality work

We stand behind our commitment to deliver exceptional results, ensuring the highest standards of quality.

Our Team

Moeen Khan

Chief Executive Officer

Email meCall me

Asif Hayat

Chief Technology Officer

Email meCall me

Shahzad Amin

HR manager

Email meCall me

Natalia -

Marketing Manager

Email meCall me

Abdullah IsMAIL

Account Manager  

Email meCall me

Abdullah IsMAIL

Account Manager  

Email meCall me

Abdullah IsMAIL

Account Manager  

Email meCall me

Mohammad Masab

Marketing Manager

Email meCall me

We are The leading Speech analytics Software company providing a diverse range of services

Solutions

We can help you secure your contact centers, digitally, and enjoyable to work in.

Experienced team

Our goal is to exceed our customers' expectations and provide them with an outstanding team of professionals.

Trusted company

We are the leading speech analytics  company providing a diverse range of services.

Guarantee of quality work

We have in-house development, support, and design teams working to provide quality work.

Seamless Onboarding & Stellar Customer Service

Seamless Onboarding

We are a leading construction and renovation company providing a diverse range of services

We have an excellent reputation with over 20 years of experience

First in the UAE

We are the leading multilingual speech analytics company globaly

80+ clients

Testimonials from our clients are a guarantee of quality work

20 years on the market

Excellent reputation with over 20 years of analytics experience

Contact

About

We are a leading speech analytics company based in UAE

We are The leading Speech analytics Software company providing a diverse range of services

We specialising in renovations & extensions. Aim to details.