Increase customer proximity

• Qorden leverages AI and Speech Analytics to pinpoint the reason why the customer returns dissatisfied. 
• Turn this around with Qorden - identify areas that need to be addressed, and increase customer retention tenfold. 

“Increase customer retention with Qorden - use customer satisfaction as a data-driven metric to monitor, and derive success.”

Implement Auto-Loop Improvement functionality

• At Qorden, we believe learning and growth is a concurrent process - it should never stop. 
• Qorden’s Auto-Coaching feature is designed to prescribe improvement modules to agents for areas that need importance. The progress and completion of these modules is then reported to all respective team leaders.

Adopt what works - and implement winning practices

• Qorden Reports help users get cutting-edge insights regarding the top performers, and what makes them stand out. 
•  Mix this up with auto-coaching and you have a stellar recipe to derive agent success for your business. 

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