Holistic Reporting
Real-Time Updates on every conversation - KPI Reporting with a single click
Holistic Reporting
Access Infographic Dashboards with a single click
Access data-driven infographics reflecting concurrent performance in real-time. Qorden helps you to monitor performance during calls, making decision making data-driven, and quick!
Share team inboxes
Deliver instant answers
manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey
Holistic Reporting
Fetch valuable insights using Moments Dashboard
Create Moments with all keywords that are most relevant to your business. Qorden will do the rest. Quite literally.
Once created, Qorden will keep a tab every time that word (or phrase) gets used in the call.
Never miss an insight using Moments Dashboard - a proprietary feature that enables users to get valuable insights for every call.
Share team inboxes
Deliver instant answers
Holistic Reporting
Track all training and coaching outcomes with Coaching Progress Reporter
Qorden helps you monitor training and coaching progress for all agents. We help users stay updated with the coaching progress, helping you deliver quality related parameters for all your customers.
Share team inboxes
Deliver instant answers
Holistic Reporting
Sieve all conversations using Qorden’s Analyzer
Unleash the true power of AI - with Qorden’s Analyzer. Using this feature, users can now search, and retrieve an exact moment or word in any of the calls ever handled.
Share team inboxes
Deliver instant answers
Holistic Reporting
Access Infographic Dashboards with a single click
Access data-driven infographics reflecting concurrent performance in real-time. Qorden helps you to monitor performance during calls, making decision making data-driven, and quick!
manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey
Holistic Reporting
Fetch valuable insights using Moments Dashboard
Create Moments with all keywords that are most relevant to your business. Qorden will do the rest. Quite literally.
Once created, Qorden will keep a tab every time that word (or phrase) gets used in the call.
Never miss an insight using Moments Dashboard - a proprietary feature that enables users to get valuable insights for every call.
Holistic Reporting
Track all training and coaching outcomes with Coaching Progress Reporter
Qorden helps you monitor training and coaching progress for all agents. We help users stay updated with the coaching progress, helping you deliver quality related parameters for all your customers.
Holistic Reporting
Sieve all conversations using Qorden’s Analyzer
Unleash the true power of AI - with Qorden’s Analyzer. Using this feature, users can now search, and retrieve an exact moment or word in any of the calls ever handled.
Access data-driven infographics reflecting concurrent performance in real-time. Qorden helps you to monitor performance during calls, making decision making data-driven, and quick!
Create Moments with all keywords that are most relevant to your business. Qorden will do the rest. Quite literally.
Once created, Qorden will keep a tab every time that word (or phrase) gets used in the call.
Never miss an insight using Moments Dashboard - a proprietary feature that enables users to get valuable insights for every call.
Qorden helps you monitor training and coaching progress for all agents. We help users stay updated with the coaching progress, helping you deliver quality related parameters for all your customers.
Unleash the true power of AI - with Qorden’s Analyzer. Using this feature, users can now search, and retrieve an exact moment or word in any of the calls ever handled.
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Latest blog posts
5 Essential Tips for Maximizing Contact Center Agent Performance
Sentiment Analysis in the Contact Center: Transforming Customer Experience with AI
Call Center Quality Assurance: Best Practices
Latest blog posts
5 Essential Tips for Maximizing Contact Center Agent Performance
Sentiment Analysis in the Contact Center: Transforming Customer Experience with AI
Call Center Quality Assurance: Best Practices
The story behind how our company was founded
The story behind our consulting firm
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The core mission behind all our work
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