Holistic Reporting
Real-time updates on every conversation | KPI reporting with a single click
Holistic Reporting
Access Infographic Dashboards with a single click
Access data-driven infographics reflecting concurrent performance in real-time. Qorden helps you to monitor performance during calls, making decision making data-driven and quick!
Share team inboxes
Deliver instant answers
manual call-sampling methods capture less than 2% of all
voice call interactions
- mckinsey
Holistic Reporting
Fetch valuable insights using Moments Dashboard
Share team inboxes
Deliver instant answers
Create Moments using the key words most relevant to your business. Qorden will do the rest. Quite literally.
Once created, Qorden will keep a tab every time that word (or phrase) gets used in the call.
Never miss an insight using Moments Dashboard - a proprietary feature that enables users to get valuable insights for every call.
Other solutions
Wasn't that what you're looking for? You may also be interested in these solutions.
Auto Coaching
Our auto-coaching feature helps agents improve their communication skills, boosting performance and customer satisfaction.
Solution
.png)
Auto Call Summary
Eliminate post-call manual work, ensuring maximum focus on core business initiatives to drive maximum revenue and cost savings.
Solution
Security
Protect your sensitive data with Qorden AI's Layered Enterprise Encryption and data redaction, ensuring security and compliance.
Solution

Multilingual
Break down language barriers with Qorden AI's advanced multilingual solutions, ensuring seamless communication across diverse languages.
Solution

Customizable Configuration
Qorden AI's Customizable Configurations give you the flexibility to tailor our solutions to your specific business needs.
Solution

Post Call Analytics
We offer advanced automated quality assurance solutions using auto-scorecards, enhancing accuracy and efficiency in evaluations.
Solution

Realtime Quality Assurance
Leverage our Real-Time AI capabilities with Agent Assist and Supervisor Assist to enhance support and decision-making instantly.
Solution

Latest blog posts

Unlocking Business Growth Through Customer Conversations: The Untapped Resource in Your Contact Center

Customer Experience Optimization: Everything You Need to Know
.png)
5 Essential Tips for Maximizing Contact Center Agent Performance

Latest blog posts

Unlocking Business Growth Through Customer Conversations: The Untapped Resource in Your Contact Center

Customer Experience Optimization: Everything You Need to Know
.png)
5 Essential Tips for Maximizing Contact Center Agent Performance
The story behind how our company was founded
The story behind our consulting firm
Sapien et ligula ullamcorper malesuada proin libero nunc consequat interdum enim sit amet venenatis urna sed viverra tellus in hac habitasse platea dictumst vestilom. Massa sed elementum tempus egestas.


The core mission behind all our work
Sapien et ligula ullamcorper malesuada proin libero nunc consequat interdum enim sit amet venenatis urna sed viverra tellus in hac habitasse platea dictumst vestilom. Massa sed elementum tempus egestas.