Holistic Reporting

Gain valuable insights with Qorden AI's Holistic Reporting solutions, driving informed decisions and business growth.

Holistic Reporting

Holistic Reporting

Real-Time Updates on every conversation - KPI Reporting with a single click

Dashboard mockup

Holistic Reporting

Access Infographic Dashboards with a single click

Access data-driven infographics reflecting concurrent performance in real-time. Qorden helps you to monitor performance during calls, making decision making data-driven, and quick!

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey

Holistic Reporting

Fetch valuable insights using Moments Dashboard

Create Moments with all keywords that are most relevant to your business. Qorden will do the rest. Quite literally.

Once created, Qorden will keep a tab every time that word (or phrase) gets used in the call.

Never miss an insight using Moments Dashboard - a proprietary feature that enables users to get valuable insights for every call. 

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Dashboard mockup
Dashboard mockup

Holistic Reporting

Track all training and coaching outcomes with Coaching Progress Reporter

Qorden helps you monitor training and coaching progress for all agents. We help users stay updated with the coaching progress, helping you deliver quality related parameters for all your customers. 

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Holistic Reporting

Sieve all conversations using Qorden’s Analyzer

Unleash the true power of AI - with Qorden’s Analyzer. Using this feature, users can now search, and retrieve an exact moment or word in any of the calls ever handled.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Dashboard mockup

Holistic Reporting

Access Infographic Dashboards with a single click

Access data-driven infographics reflecting concurrent performance in real-time. Qorden helps you to monitor performance during calls, making decision making data-driven, and quick!

manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey

Holistic Reporting

Fetch valuable insights using Moments Dashboard

Create Moments with all keywords that are most relevant to your business. Qorden will do the rest. Quite literally.

Once created, Qorden will keep a tab every time that word (or phrase) gets used in the call.

Never miss an insight using Moments Dashboard - a proprietary feature that enables users to get valuable insights for every call. 

Holistic Reporting

Track all training and coaching outcomes with Coaching Progress Reporter

Qorden helps you monitor training and coaching progress for all agents. We help users stay updated with the coaching progress, helping you deliver quality related parameters for all your customers. 

Holistic Reporting

Sieve all conversations using Qorden’s Analyzer

Unleash the true power of AI - with Qorden’s Analyzer. Using this feature, users can now search, and retrieve an exact moment or word in any of the calls ever handled.

Access data-driven infographics reflecting concurrent performance in real-time. Qorden helps you to monitor performance during calls, making decision making data-driven, and quick!

Create Moments with all keywords that are most relevant to your business. Qorden will do the rest. Quite literally.

Once created, Qorden will keep a tab every time that word (or phrase) gets used in the call.

Never miss an insight using Moments Dashboard - a proprietary feature that enables users to get valuable insights for every call. 

Qorden helps you monitor training and coaching progress for all agents. We help users stay updated with the coaching progress, helping you deliver quality related parameters for all your customers. 

Unleash the true power of AI - with Qorden’s Analyzer. Using this feature, users can now search, and retrieve an exact moment or word in any of the calls ever handled.

Inquiry now

Other solutions

Wasn't that what you're looking for? You may also be interested in these solutions.

Auto Coaching

Our auto-coaching feature helps agents improve their communication skills, boosting performance and customer satisfaction.

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Auto Coaching

Auto Call Summary

Eliminate post-call manual work, ensuring maximum focus on core business initiatives to drive maximum revenue and cost savings.

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Auto Call Summary

Security

Protect your sensitive data with Qorden AI's Layered Enterprise Encryption and data redaction, ensuring security and compliance.

Solution

Security

Multilingual

Break down language barriers with Qorden AI's advanced multilingual solutions, ensuring seamless communication across diverse languages.

Solution

Multilingual

Customizable Configuration

Qorden AI's Customizable Configurations give you the flexibility to tailor our solutions to your specific business needs.

Solution

Customizable Configuration

Post Call Analytics

We offer advanced automated quality assurance solutions using auto-scorecards, enhancing accuracy and efficiency in evaluations.

Solution

Post Call Analytics

Realtime Quality Assurance

Leverage our Real-Time AI capabilities with Agent Assist and Supervisor Assist to enhance support and decision-making instantly.

Solution

Realtime Quality Assurance

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Latest blog posts

Design

5 Essential Tips for Maximizing Contact Center Agent Performance

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post
Design

Sentiment Analysis in the Contact Center: Transforming Customer Experience with AI 

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post
Design

Call Center Quality Assurance: Best Practices

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post