Customizable Configuration

Qorden AI's Customizable Configurations give you the flexibility to tailor our solutions to your specific business needs.

Customizable Configuration

Customizable Configuration

Unparalleled customization & exceptional user interface

Dashboard mockup

Customizable Configuration

Customize your Moments - key instants for every call

Qorden enables users to customize parameters that need to be monitored. 

These parameters vary across industries. Qorden enables users to have 100% control over these variables in order to gauge metrics that are most relevant.

With customizable insights that can be captured, users can now extract insights that are likely to result in higher cost-savings (and therefore, higher profitability) for businesses.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey

Customizable Configuration

Group, Re-group, categorize - set up your Qorden the way you like it! 

Qorden’s interactive, and user-friendly interface allows users to fish specific results.

Users can benefit from this feature by categorizing Auto QA and Coaching on countless parameters they might find relevant to their business. 

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Dashboard mockup
Dashboard mockup

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Dashboard mockup

Customizable Configuration

Customize your Moments - key instants for every call

Qorden enables users to customize parameters that need to be monitored. 

These parameters vary across industries. Qorden enables users to have 100% control over these variables in order to gauge metrics that are most relevant.

With customizable insights that can be captured, users can now extract insights that are likely to result in higher cost-savings (and therefore, higher profitability) for businesses.

manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey

Customizable Configuration

Group, Re-group, categorize - set up your Qorden the way you like it! 

Qorden’s interactive, and user-friendly interface allows users to fish specific results.

Users can benefit from this feature by categorizing Auto QA and Coaching on countless parameters they might find relevant to their business. 

Qorden enables users to customize parameters that need to be monitored. 

These parameters vary across industries. Qorden enables users to have 100% control over these variables in order to gauge metrics that are most relevant.

With customizable insights that can be captured, users can now extract insights that are likely to result in higher cost-savings (and therefore, higher profitability) for businesses.

Qorden’s interactive, and user-friendly interface allows users to fish specific results.

Users can benefit from this feature by categorizing Auto QA and Coaching on countless parameters they might find relevant to their business. 

Inquiry now

Other solutions

Wasn't that what you're looking for? You may also be interested in these solutions.

Auto Coaching

Our auto-coaching feature helps agents improve their communication skills, boosting performance and customer satisfaction.

Solution

Auto Coaching

Auto Call Summary

Eliminate post-call manual work, ensuring maximum focus on core business initiatives to drive maximum revenue and cost savings.

Solution

Auto Call Summary

Security

Protect your sensitive data with Qorden AI's Layered Enterprise Encryption and data redaction, ensuring security and compliance.

Solution

Security

Multilingual

Break down language barriers with Qorden AI's advanced multilingual solutions, ensuring seamless communication across diverse languages.

Solution

Multilingual

Holistic Reporting

Gain valuable insights with Qorden AI's Holistic Reporting solutions, driving informed decisions and business growth.

Solution

Holistic Reporting

Post Call Analytics

We offer advanced automated quality assurance solutions using auto-scorecards, enhancing accuracy and efficiency in evaluations.

Solution

Post Call Analytics

Realtime Quality Assurance

Leverage our Real-Time AI capabilities with Agent Assist and Supervisor Assist to enhance support and decision-making instantly.

Solution

Realtime Quality Assurance

Latest blog posts

Design

Unlocking Business Growth Through Customer Conversations: The Untapped Resource in Your Contact Center

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post
Design

Customer Experience Optimization: Everything You Need to Know

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post
Design

5 Essential Tips for Maximizing Contact Center Agent Performance

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post

Please send us a quick
inquiry

Message sent!

An error has occurred somewhere and it is not possible to submit the form. Please try again later.

Or fill complete form

Open

Few reasons why to sign up for our Newsletter

Latest blog posts

Design

Unlocking Business Growth Through Customer Conversations: The Untapped Resource in Your Contact Center

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post
Design

Customer Experience Optimization: Everything You Need to Know

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post
Design

5 Essential Tips for Maximizing Contact Center Agent Performance

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post