Customizable Configuration

Qorden AI's Customizable Configurations give you the flexibility to tailor our solutions to your specific business needs.

Customizable Configuration

Customizable Configuration

Unparalleled customization & exceptional user interface

Dashboard mockup

Customizable Configuration

Customize your Moments - key instants for every call

Qorden enables users to customize parameters that need to be monitored. 

These parameters vary across industries. Qorden enables users to have 100% control over these variables in order to gauge metrics that are most relevant.

With customizable insights that can be captured, users can now extract insights that are likely to result in higher cost-savings (and therefore, higher profitability) for businesses.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey

Customizable Configuration

Group, Re-group, categorize - set up your Qorden the way you like it! 

Qorden’s interactive, and user-friendly interface allows users to fish specific results.

Users can benefit from this feature by categorizing Auto QA and Coaching on countless parameters they might find relevant to their business. 

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Dashboard mockup
Dashboard mockup

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Dashboard mockup

Customizable Configuration

Customize your Moments - key instants for every call

Qorden enables users to customize parameters that need to be monitored. 

These parameters vary across industries. Qorden enables users to have 100% control over these variables in order to gauge metrics that are most relevant.

With customizable insights that can be captured, users can now extract insights that are likely to result in higher cost-savings (and therefore, higher profitability) for businesses.

manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey

Customizable Configuration

Group, Re-group, categorize - set up your Qorden the way you like it! 

Qorden’s interactive, and user-friendly interface allows users to fish specific results.

Users can benefit from this feature by categorizing Auto QA and Coaching on countless parameters they might find relevant to their business. 

Qorden enables users to customize parameters that need to be monitored. 

These parameters vary across industries. Qorden enables users to have 100% control over these variables in order to gauge metrics that are most relevant.

With customizable insights that can be captured, users can now extract insights that are likely to result in higher cost-savings (and therefore, higher profitability) for businesses.

Qorden’s interactive, and user-friendly interface allows users to fish specific results.

Users can benefit from this feature by categorizing Auto QA and Coaching on countless parameters they might find relevant to their business. 

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Other solutions

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Break down language barriers with Qorden AI's advanced multilingual solutions, ensuring seamless communication across diverse languages.

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We offer advanced automated quality assurance solutions using auto-scorecards, enhancing accuracy and efficiency in evaluations.

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Leverage our Real-Time AI capabilities with Agent Assist and Supervisor Assist to enhance support and decision-making instantly.

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Latest blog posts

Design

5 Essential Tips for Maximizing Contact Center Agent Performance

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post
Design

Sentiment Analysis in the Contact Center: Transforming Customer Experience with AI 

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post
Design

Call Center Quality Assurance: Best Practices

How do you create compelling presentations that wow your colleagues and impress your managers?
Read post