Customizable Configuration

Qorden AI's Customizable Configurations give you the flexibility to tailor our solutions to your specific business needs. With our advanced AI and machine learning technologies, you can easily optimize your workflows, automate processes, and improve your overall business performance. Discover how Qorden AI can help you unlock the full potential of your data today.

Customizable Configuration

Customizable Configuration

Unparalleled customization & exceptional user interface

Dashboard mockup

Customizable Configuration

Customize your Moments - key instants for every call

Qorden enables users to customize parameters that need to be monitored. 

These parameters vary across industries. Qorden enables users to have 100% control over these variables in order to gauge metrics that are most relevant.

With customizable insights that can be captured, users can now extract insights that are likely to result in higher cost-savings (and therefore, higher profitability) for businesses.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey

Customizable Configuration

Group, Re-group, categorize - set up your Qorden the way you like it! 

Qorden’s interactive, and user-friendly interface allows users to fish specific results.

Users can benefit from this feature by categorizing Auto QA and Coaching on countless parameters they might find relevant to their business. 

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Dashboard mockup
Dashboard mockup

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Dashboard mockup

Customizable Configuration

Customize your Moments - key instants for every call

Qorden enables users to customize parameters that need to be monitored. 

These parameters vary across industries. Qorden enables users to have 100% control over these variables in order to gauge metrics that are most relevant.

With customizable insights that can be captured, users can now extract insights that are likely to result in higher cost-savings (and therefore, higher profitability) for businesses.

manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey

Customizable Configuration

Group, Re-group, categorize - set up your Qorden the way you like it! 

Qorden’s interactive, and user-friendly interface allows users to fish specific results.

Users can benefit from this feature by categorizing Auto QA and Coaching on countless parameters they might find relevant to their business. 

Qorden enables users to customize parameters that need to be monitored. 

These parameters vary across industries. Qorden enables users to have 100% control over these variables in order to gauge metrics that are most relevant.

With customizable insights that can be captured, users can now extract insights that are likely to result in higher cost-savings (and therefore, higher profitability) for businesses.

Qorden’s interactive, and user-friendly interface allows users to fish specific results.

Users can benefit from this feature by categorizing Auto QA and Coaching on countless parameters they might find relevant to their business. 

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Other solutions

Wasn't that what you're looking for? You may also be interested in these solutions.

Auto Coaching

Our auto-coaching feature helps agents improve their communication skills, increase customer satisfaction, and drive better business outcomes. With real-time guidance and actionable insights, your agents can provide the best possible customer experience with every interaction.

Solution

Auto Coaching

Auto Call Summary

Eliminate post-call manual work, ensuring maximum focus on core business initiatives to drive maximum revenue and cost savings.

Solution

Auto Call Summary

Security

Protect your sensitive data with Qorden AI's Layered Enterprise Encryption and Purpose-driven data redaction. Our advanced security solutions leverage the latest technologies in AI and machine learning to keep your data safe. Learn more about how Qorden AI can help you enhance your security posture and safeguard your most critical assets.

Solution

Security

Multilingual

Break down language barriers with Qorden AI's advanced multilingual solutions. Our state-of-the-art AI and machine learning technologies enable seamless communication across languages, providing accurate translations and natural language processing. Learn more about how Qorden AI can help you enhance your global reach and connect with customers in their own language.

Solution

Multilingual

Holistic Reporting

Gain valuable insights with Qorden AI's Holistic Reporting solutions. Access Infographic Dashboards with a single click, fetch valuable insights using Moments Dashboard, and track all training and coaching outcomes with Coaching Progress Reporter. Our state-of-the-art AI and machine learning technologies make it easy to visualize and understand complex data. Learn more about how Qorden AI can help you drive informed decisions and improve your business outcomes.

Solution

Holistic Reporting

Post Call Analytics

At Qorden AI, we offer advanced automated quality assurance solutions that help businesses gauge QA protocols using auto-scorecards. Our AI-powered tools provide real-time data insights, allowing you to identify issues quickly and optimize your QA process. With Qorden AI, you can automate your quality assurance process and ensure top-quality output for your customers.

Solution

Post Call Analytics

Realtime Quality Assurance

Our Real Time AI capabilities, in the form of Agent Assist and Supervisor Assist, provide valuable in-the-moment guidance and coaching that drive better business outcomes. Whether you're looking to increase customer satisfaction, minimize risk and compliance issues, or boost operational efficiency, Qorden AI has got you covered.

Solution

Realtime Quality Assurance

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