Post Call Analytics
We offer advanced automated quality assurance solutions using auto-scorecards, enhancing accuracy and efficiency in evaluations.
Post Call Analytics
Automated quality assurance on 100% of conversations. A possibility you conceived, Qorden achieved
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Post Call Analytics
Enable swift and precise Quality Assurance
Automate your quality assurance process with Qorden - achieve 100% call coverage across all calls.
Qorden facilitates users to cover 100% calls 8x faster.
We enable businesses to capture all voice interactions, thereby reducing over-generalization risk during business decisions.
Share team inboxes
Deliver instant answers
manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey
Post Call Analytics
Gauge QA protocols using Auto-Scorecards
QA scorecards are designed to ensure that agents abide by QA protocols in terms of the script and instructions provided to them.
This core functionality enables the user to rank the call in terms of “pass”, or “fail” - thereby making it easier to identify and eventually fix QA bottlenecks.
The system allows 100% transparency across all agent calls, allowing managers to ensure they can identify parts of conversations that were deviating from standards.
Share team inboxes
Deliver instant answers
Post Call Analytics
Break barriers with multilingual Auto QA
Utilize Qorden to tap into markets that were previously untapped because of language barriers.
Qorden’s Multilingual Auto QA is designed to facilitate multilingual support in English, Hindi/Urdu, as well as Arabic - because every customer interaction is equally important.
Share team inboxes
Deliver instant answers
Share team inboxes
Deliver instant answers
Post Call Analytics
Enable swift and precise Quality Assurance
Automate your quality assurance process with Qorden - achieve 100% call coverage across all calls.
Qorden facilitates users to cover 100% calls 8x faster.
We enable businesses to capture all voice interactions, thereby reducing over-generalization risk during business decisions.
manual call-sampling methods capture less than 2 percent of all voice call interactions
- mckinsey
Post Call Analytics
Gauge QA protocols using Auto-Scorecards
QA scorecards are designed to ensure that agents abide by QA protocols in terms of the script and instructions provided to them.
This core functionality enables the user to rank the call in terms of “pass”, or “fail” - thereby making it easier to identify and eventually fix QA bottlenecks.
The system allows 100% transparency across all agent calls, allowing managers to ensure they can identify parts of conversations that were deviating from standards.
Post Call Analytics
Break barriers with multilingual Auto QA
Utilize Qorden to tap into markets that were previously untapped because of language barriers.
Qorden’s Multilingual Auto QA is designed to facilitate multilingual support in English, Hindi/Urdu, as well as Arabic - because every customer interaction is equally important.
Automate your quality assurance process with Qorden - achieve 100% call coverage across all calls.
Qorden facilitates users to cover 100% calls 8x faster.
We enable businesses to capture all voice interactions, thereby reducing over-generalization risk during business decisions.
QA scorecards are designed to ensure that agents abide by QA protocols in terms of the script and instructions provided to them.
This core functionality enables the user to rank the call in terms of “pass”, or “fail” - thereby making it easier to identify and eventually fix QA bottlenecks.
The system allows 100% transparency across all agent calls, allowing managers to ensure they can identify parts of conversations that were deviating from standards.
Utilize Qorden to tap into markets that were previously untapped because of language barriers.
Qorden’s Multilingual Auto QA is designed to facilitate multilingual support in English, Hindi/Urdu, as well as Arabic - because every customer interaction is equally important.
Inquiry now
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UNIT OT 01-44, LEVEL 01 CENTRAL PARK TOWERS, DIFC, DUBAI INTERNATIONAL FINANCIAL CENTRE
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QORDEN
© 2024 Qorden AI LTD
UNIT OT 01-44, LEVEL 01 CENTRAL PARK TOWERS, DIFC, DUBAI INTERNATIONAL FINANCIAL CENTRE
QORDEN
© 2024 Qorden AI LTD
UNIT OT 01-44, LEVEL 01 CENTRAL PARK TOWERS, DIFC
DUBAI INTERNATIONAL FINANCIAL CENTRE
The story behind how our company was founded
The story behind our consulting firm
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The core mission behind all our work
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