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Qorden - AI Powered Speech Analytics
transform your contact center with multilingual voice Call analytics
Risk Minimization &
Compliance
Stay ahead of compliance challenges and mitigate risk with our AI powered Speech Analytics - providing 100% call coverage.
Customer
Satisfaction
Uncover valuable insights and improve customer satisfaction with our advanced Speech Analytics solutions.
Operational
Efficiency
Gain a competitive edge by leveraging data-driven insights with automatic call transcriptions - stay updated on every inbound and outbound call metric.
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REAL-TIME QUALITY ASSURANCE
Customer Satisfaction in Real-Time
Revolutionize your customer experience with real-time call insights from our cutting-edge AI backed technology, enabling:
- Advanced semantic analysis to gauge customer interactions in real-time
- Live feedback and alerts to help you respond to customer needs immediately
- Equip agents with words and phrases synchronous with stellar customer service
Post call Analytics
Post Call quality assurance on 100% conversations
Transform your quality assurance processes with post call insights captured as Key Moments during calls.
- 100% concurrent monitoring and evaluation of customer interactions
- Automatic agent scoring and analysis to identify quality and compliance performance across KPIs
- Advanced Multilingual Speech Transcription accuracy that supersedes industry standards
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Accoridng to mckinsey, integrating speech analytics
has increased Customer satisfaction score for adopters
by 10%, coupled with cost savings ranging from 20-30%.
Create your account today and get started for free!
Multilingual AI
Multilingual AI
Multilingual Conversational
Intelligence
Use Qorden's Multilingual Voice call Insights to gain a competitive edge in new markets.
Leverage your data to understand your customers' needs and preferences across different regions.
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AUTO COACHING
Pioneering tailored auto-coaching for all agents
With our auto-coaching feature, agents are assigned coaching modules based on insights driven by performance
- Real-time prompts during customer conversations to guide agents towards best practices
- Automated feedback on agent performance based on speech analytics insights
- Customizable coaching plans to address specific agent needs and areas for improvement
CUSTOMIZABLE CONFIGURATION
Unparalleled customization & exceptional user interface
Qorden enables users to customize parameters suitable for their business. Get Insights and coaching tailored to your operations
- Moments & keywords to be monitored will be set up for your needs
- Visualization dashboards can be set up to gauge metrics and OKRs
- Seamless integration with all dialers
- Flexible reporting and custom dashboards that provide actionable insights
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Holistic Reporting
Access Infographic Dashboards with a single click
Access data-driven infographics reflecting concurrent performance:
- Real-time data visualization
- Performance monitoring
- Data-driven decision making.
Qorden AI is a platform designed to help businesses improve their quality assurance processes.
All servicesIt provides tools and insights that enable businesses to identify and address issues more effectively, leading to better overall quality control and increased customer satisfaction. By leveraging the power of AI, Qorden AI aims to streamline quality assurance workflows and help businesses stay ahead of the competition.
Risk Minimization and Compliance
Risk Minimization and Compliance
Stay compliant in every conversation with Qorden's Auto QA and redaction system, safeguarding data and ensuring quality.
Customer Satisfaction
Customer Satisfaction
Monitor and enhance CSAT scores with Qorden's speech analytics and AI technology, driving better customer satisfaction and loyalty.
Sales & Revenue Boost
Sales & Revenue Boost
Empower agents with high-performing actions that enhance efficiency, drive better results, and significantly boost customer satisfaction in every interaction.
Multilingual Support
Multilingual Support
Unlock global success with Qorden's multilingual support and AI-driven solutions, enabling seamless communication and business growth.
Operational Efficiency
Operational Efficiency
Qorden: Elevate operational efficiency and agent productivity with 100% call monitoring, ensuring consistent quality and performance.
Business Intelligence
Business Intelligence
Unlock actionable insights with Qorden's speech analytics and NLP technology, driving smarter decisions and improved performance.
Industries
Works
We can help you make your home more beautiful, more comfortable and more enjoyable to live in.
From small teams to large enterprises, Qorden AI empowers you to unlock the full potential of your customer conversations while ensuring compliance at every step.
200+
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About company
20+ years on the market
Developed by industry experts, for experts, our speech analytics software delivers the precision and insights you need to elevate your customer conversations to the next level.
See what makes Qorden Stand out
FIRST IN THE UAE
We are the first UAE born, AI Speech analytics solution
Services
Risk Minimization and Compliance
Stay compliant in every conversation with Qorden's Auto QA and redaction system, safeguarding data and ensuring quality.
Customer Satisfaction
Monitor and enhance CSAT scores with Qorden's speech analytics and AI technology, driving better customer satisfaction and loyalty.
Sales & Revenue Boost
Empower agents with high-performing actions that enhance efficiency, drive better results, and significantly boost customer satisfaction in every interaction.
Multilingual Support
Unlock global success with Qorden's multilingual support and AI-driven solutions, enabling seamless communication and business growth.
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Features
Solution
UNIT OT 01-44, LEVEL 01 CENTRAL PARK TOWERS, DIFC, DUBAI INTERNATIONAL FINANCIAL CENTRE
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QORDEN
© 2024 Qorden AI LTD
UNIT OT 01-44, LEVEL 01 CENTRAL PARK TOWERS, DIFC, DUBAI INTERNATIONAL FINANCIAL CENTRE
QORDEN
© 2024 Qorden AI LTD
UNIT OT 01-44, LEVEL 01 CENTRAL PARK TOWERS, DIFC
DUBAI INTERNATIONAL FINANCIAL CENTRE